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Support Request Form

The Support Email option is currently provided as a free service to our registered customers and is not intended to be used as a substitute for personal training or complex support requests.

If you need immediate assistance and/or if you are unable to continue working in the program, please contact Technical Support at 843-413-8334. 

Although we make every effort to respond within five business days, response time is not guaranteed.  

Email Support Request
* Required
Please read the above statement and verify by selecting one of the responses below *
I have read and understand the above statement
I have read the above statement but do not understand
I have read the above statement but disagree
 
First and Last Name *
 
Email address *
 
Street Address *
 
City *
 
State *
 
Zip *
 
Contact Phone (The phone number where we can contact you if necessary) *
 
Membership Plus Site ID (if you do not know or have forgotten your Site ID, please request it by emailing info@memplushome.com) *
 
Church or Organization Name *
 
Church or Organization Phone *
 
Which version of Membership Plus are you currently using? (select from the list menu below - support is available for only the versions listed) *
 
Please select your Operating System (select from the list menu below) *
 
Is Membership PLUS installed on on a network? *
Yes
No
Don't Know
 
For which Module/Category are you requesting support? (select from list below) *
 
Are you receiving an error or information message? *
Yes
No
 
If you answered yes to the above question, please enter the exact error or information message in the field below
 
Have you checked the Membership PLUS Knowledge Base for a solution? *
No
Yes but I am unable to locate information regarding my request
Yes but I need additional information or assistance
 
What is your specific question/issue? (Please provide as much information as possible) *
 
 
For additional support service options, please visit the website at www.memplushome.com/support or contact a customer service representative at 1-866-539-6391.
Last Published: January 29, 2009 10:26 PM
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