Support Options
Support PLUS
 |
Enrolling in a Support PLUS plan is the best value and gives you unlimited access to our knowledgeable and friendly technical support staff.
Save today by calling 1.866.539.6391 |
Technical Support is a paid service of Membership PLUS.
30 days* Free technical support is provided with the initial program purchase or the purchase of an upgrade. (The 30 days free support does not begin until the first support call is made.)
After the free support period expires, the following options are available:
|
Support PLUS Program
| $34.95 per month (12 month commitment required) |
$149.95 - 3 Months |
| $239.95 - 6 Months |
$399.95 - 12 Months |
- Unlimited toll-free telephone support
- Additional discounts on other Membership PLUS products and services
- Open from 10:00 am until 7:00 pm Monday - Thursday, and from 10:00 am until 6:00 pm on Fridays - Eastern Standard Time
- Access to online resources such as Knowledge Base, Tips & Tricks, Documentation & the Client Portal
- E-mail support available during standard operating hours
- Remote assistance service, using a Web-based desktop streaming application to communicate between your computer and Membership PLUS representatives*.
|
| |
|
Pay per Call Support
$30.00 per call (includes 7 days of free follow-up on the same support issue)
|
- Local phone number to call into support (843) 413-8334.
- Open from 10:00 am until 7:00 pm Monday - Thursday and from 10:00 am until 6:00 pm on Fridays Eastern Standard Time
- 24/7 access to online Knowledge Base
- E-mail support available during standard operating hours
- Remote assistance service optional (additional charges may apply)
|
|
*Additional charges may apply for services. All prices subject to change without notification.
|
Last Published: September 18, 2009 2:51 PM
