Our clients frequently ask us for assistance with their data after they have experienced some sort of change or event. In fact, unlike most software providers in our industry, we have well-trained experts who continually help our clients solve matters regarding their unique data management needs. Data Services helps you address specific issues relating to your actual data and database files, whereas Client Support exists to help you with questions about using your Membership PLUS software.
Data Conversions
Using older versions
If you recently purchased a Membership PLUS Upgrade and are currently using an older version of Membership PLUS, Data Services may be able to help by performing an upgrade conversion of your data. Versions 9-11 can usually be performed by the user. Earlier versions require in-house conversions. Pictorial Directory conversion from versions earlier than 11 require in-house conversion or recreation of directory by the user.
Data Correction
We all make mistakes
Sometimes as users we make mistakes that we want to delete completely from the database. Or sometimes we realize we’ve just made mistakes in how we originally set up our data. Data Services can help!
Data Repair
Sometimes things just happen
Power surges, network failures, improper shutdowns, etc. can cause corruption or even data loss. Data Services can help remedy these unfortunate situations by repairing your data files.
Third Party Program Data Conversions
Conversions don’t have to be complicated
If you are using another product, Data Services may be able to convert all or part of your data to reduce the amount of data entry into Membership PLUS.
Custom Reports
When what you need isn’t there
Get professionally designed reports to meet your specific needs.
Pricing Information
Data Services are performed for $80.00 per hour. To complete a data conversion, an internet connection is required. Normal turn-around time for data services to complete your request is 7 – 10 business days* from the time data is received. Rush is available for an additional $25, and has an approximate 3 business day* turn-around time.
To speak with a Data Services representative, call 843.413.8334.
*Business days are defined as 8:00 AM to 5:00 PM (EST) Monday - Friday.
Already a Membership PLUS client? Go to the Client Portal for all the tools and resources available to you.
