Membership PLUS® Support and Service Options
Enroll in the Support PLUS program today and begin taking advantage of the services offered immediately!
Please contact our Sales Department at (866) 539-6391 for information regarding enrollment options.
Support PLUS Program
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Unlimited toll-free calls (Open from 10 a.m. until 7 p.m. Monday - Thursday, and from 10 a.m. until 6 p.m. on Fridays Eastern Time.(Unlimited means there is no limit on the amount of time or the number of contacts made to support each month.) |
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Priority Telephone and Email Response (E-mail support available during standard operating hours) |
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Quick issue resolution by experienced, courteous professionals using individualized case history tracking |
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24/7 access to online resources such as Knowledge Base, Training Videos, Documentation & the Client Portal |
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Remote assistance service, using a Web-based desktop streaming application to communicate between your computer and Membership Plus representatives |
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Multiple payment options available (contact Sales at 1-866-539-6391 for pricing and payment options) |
Pay per Call Support
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Pay per call using a local phone number to contact technical support. (Open from 10 a.m. until 7 p.m. EST Monday - Thursday and from 10 a.m. until 6 p.m. Fridays) |
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Quick issue resolution by experienced, courteous professionals using individualized case history tracking |
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Unlimited E-mail support available during standard operating hours |
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Remote assistance service, using a Web-based desktop streaming application to communicate between your computer and Membership Plus representatives. (additional charges may apply) |
Additional Support Services
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Data Services: Data Repairs, Data Corrections, Data Conversions and Upgrades- All conversions and corrections are performed “In-house”. Please make a backup file from the dataset (s) needing service and submit to Membership Plus Data Services via the Membership PLUS Client Portal. Average completion time is within 10 business days from the date data is received by the Membership PLUS team. (Charges apply)
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Training: Live collaboration, communication, and learning over the Internet. For information, contact us at training@memplushome.com or visit the Training Information & FAQ website page at www.memplushome.com/training
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Membership PLUS Client Portal
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About ACS Technologies
Here at ACS Technologies we are proud of our product development and support efforts in bringing your organization the best products on the market for church management! With the recent release of Membership PLUS version 11 and the new Membership PLUS Client Portal we are confident that you will see the evidence of our commitment.
