Membership PLUS® Support and Service Options
Please contact our Sales Department at (866) 539-6391 for information regarding enrollment options.
Support PLUS Program
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Priority Telephone and Email Response |
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Quick issue resolution by experienced, courteous professionals using individualized case history tracking |
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Unlimited toll-free telephone support: open from 10 a.m. until 7 p.m. Monday - Thursday, and from 10 a.m. until 6 p.m. on Fridays Eastern Time.(Unlimited means there is no limit on the amount of time or the number of contacts made to support each month.) |
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24/7 access to online resources such as Knowledge Base, Tips & Tricks, Documentation & the Client Portal |
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E-mail support available during standard operating hours |
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Remote assistance service, using a Web-based desktop streaming application to communicate between your computer and Membership Plus representatives |
Pay per Call Support
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Local phone number to call into support. Open from 10 a.m. until 7 p.m. |
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Monday - Thursday, and from 10 a.m. until 6 p.m. on Fridays Eastern Time 24/7 access to online knowledge base. |
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E-mail support available during standard operating hours |
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Remote assistance service, using a Web-based desktop streaming application to communicate between your computer and Membership Plus representatives. |
Additional Support Services
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Data Services: Repairs, Corrections, Conversions - All conversions and corrections are done “In-house”. Please make a backup file from the dataset (s) needing service and submit to Membership Plus Data Services. Data will be returned within 10 business days from the date received. |
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Membership PLUS Client Portal
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About ACS Technologies
Here at ACS Technologies we are proud of our product development and support efforts in bringing your organization the best products on the market for church management! With the recent release of Membership PLUS version 11 and the new Membership PLUS Client Portal we are confident that you will see the evidence of our commitment.
